Frequently Asked Questions

Gift Cards are available for purchase online.  You will have the option to email or print the gift card after purchase.  If you would like to purchase in person, you will have to call or text (716) 263-4283 to set up an appointment to purchase.  Please do not stop by to purchase as we may be in a treatment or not available.  We do not leave the door open for safety reasons.

No. We do not accept any insurance as form of payment.  This includes No Fault and Workmens Comp.  We gladly will provide a receipt which you can send into your insurance company for reimbursement. I do accept FSA/HSA cards.  We do NOT  accept the Independent Health Extras card.

Yes! The main focus of our massage practice is pain relief and relaxation for both women and men.

No.  We are a solo massage therapist and esthetician pracice.  Therefore, we are unable to provide massage to more than one person at the same time.  We are able to provide a massage and facial to  two different people at the same time.

No. We do not offer couples massage at this time.  We do offer the option of one person receiving a massage while a second person receives a facial.

We see clients by appointment only. The quickest way to make an appointment and see our availability is to book online. It may take up to 24 hours for us to return phone calls.

I encourage open communication about anything you are experiencing during your massage session in regards to pain, adjustment of pressure, etc. Quietness over casual conversation is encouraged. This allows you to be more present during the session, therefore increasing relaxation and awareness of how your body is responding to the treatment. It allows myself, the therapist to have greater focus and give you the best treatment possible.

Absolutely. A cold is most contagious 3 days before symptoms appear and 5 days throughout symptoms being present. Also, please reschedule if you have an active infection or are currently on antibiotics.  We work with clients with compromised immune symptoms and maintaining a clean environment is important to prevent spreading illness to another client or the therapist.

You should undress to your level of comfort. Some people prefer to leave their undergarments on while others prefer to be completely undressed. As per NYS law, only the area currently being worked on may be uncovered. If working the low back, hips and glutes, it is preferred for the undergarments to be removed. This allows greater access to the muscles and their attachment sites. It's your choice how you want your therapist to work! Your comfort and feeling of security is of the upmost importance during your massage session. Being fully clothed during your massage session is also an option. Please address any draping concerns with your therapist before your session.